Thepersonalisedgiftshop.co.uk Reviews

Swift Personalisation Process: The shop prides itself on its quick personalisation process, often dispatching gifts the same day the order is placed.

Excellent Customer Service: Many customers have praised the company for its excellent customer service, with some noting that issues were resolved quickly and efficiently.

Quality Products: The quality of the products is often described as beautiful and well worth the investment, with reasonable prices.

Next-Day Delivery Option: A next-day delivery option is available, ensuring timely delivery of personalized gifts.

Wide Range of Products: The store offers a variety of personalised gifts for all tastes and budgets.

Swift Personalisation: The store takes pride in its fast customisation process. Gifts are often personalised and dispatched on the same day the order is placed.

Next-Day Delivery Option: For those who can't wait, the store offers a next-day delivery option.

Customer Satisfaction: A remarkable 95% of customers have expressed their delight with the custom-made gifts and the seamless shopping experience provided by the store.

FEEFO Platinum Award: The store has received the prestigious Feefo Platinum Award for five consecutive years, underscoring its commitment to excellence and customer satisfaction.

Family-Run Business: The store has been family-run since 2010, offering custom gifts for all occasions and creating smiles with every purchase.

Quality Issues: Some customers have experienced issues with the quality of the products, such as problems with engraving or text alignment.

Delivery Delays: There have been instances of delivery delays, with some customers waiting for their orders for several weeks, which has led to poor customer service experiences.

Unhelpful Customer Service: A few customers have reported unhelpful customer service, particularly in cases where issues were not resolved to their satisfaction.